Privacy Policy for Marcano Legal LLC
Effective Date: December 19, 2024
Last Updated: October 7, 2026
1. Introduction
Marcano Legal LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit marcanolegal.com, use our services, or communicate with us.
2. Contact Information
Company Name: Marcano Legal LLC
Email: grace@marcanolegal.com
Phone: 786-314-7330
Address: 7901 4th St N, Ste 10838, St. Petersburg, FL 33702, United States
3. Information We Collect
We may collect the following information:
Personal Information
Your name, email address, and phone number.
The type of assistance or immigration relief you are seeking.
Information and comments you submit through forms or communications.
Information and documents you provide in connection with requested legal services.
Your communication preferences and records of SMS consent or opt-out requests.
Technical and Usage Information
IP address, browser type, device information, and website activity.
Information collected through cookies, analytics, and advertising technologies, which may include Google Analytics, Google Ads, Meta/Facebook Pixel, and TikTok Pixel.
4. How We Collect Information
We collect information directly when you:
Complete a website form or chatbot interaction.
Contact us by email, telephone, text message, or other communication channels.
Schedule an appointment.
Provide information or documents related to our services.
Give or withdraw consent to receive communications.
We may also collect technical and usage information through cookies and similar technologies when you visit our website.
5. How We Use Information
We may use your information to:
Respond to inquiries and evaluate requests for assistance.
Provide requested legal services.
Schedule consultations and send appointment reminders.
Coordinate intake, document requests, and administrative updates.
Maintain records and communication preferences.
Improve website functionality, security, and user experience.
Measure website performance and marketing effectiveness.
Send newsletters or promotional communications, subject to applicable consent requirements and your preferences.
Comply with applicable legal obligations.
Consent to service-related SMS messages does not constitute consent to promotional SMS messages.
6. Sharing of Information
We may share information, as appropriate, with:
Service providers supporting our operations, such as website hosting, IT support, scheduling, communications, secure document management, marketing, and analytics providers.
Courts, government agencies, and other parties as necessary to provide authorized legal services.
Legal authorities when disclosure is required by applicable law or legal process.
Information shared in connection with legal representation remains subject to our applicable confidentiality obligations.
SMS Consent and Mobile Opt-In Information
SMS consent and mobile opt-in information are not shared with third parties or affiliates. These records are excluded from the information-sharing practices described above.
We do not sell or share your mobile number with third parties or affiliates for their marketing or promotional purposes.
7. SMS Communications and Terms
Program Description
If you opt in, Marcano Legal LLC may send you conversational and informational text messages about your inquiries, consultation scheduling, appointment reminders, intake follow-ups, document requests, and administrative updates related to our services.
Consent
Consent to receive text messages is optional and is not a condition of purchasing or receiving legal services. Providing a phone number or using our website alone does not constitute consent to receive ongoing SMS messages.
Message Frequency and Charges
Message frequency varies based on your interactions with our office. Message and data rates may apply.
Opt-Out
You may opt out at any time by replying STOP. You may receive a final confirmation of your opt-out, after which no further messages will be sent through the SMS program unless you opt in again.
Help and Support
Reply HELP for assistance, call 786-314-7330, or email grace@marcanolegal.com.
Delivery
Message delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Attorney-Client Relationship
Text messaging alone does not establish an attorney-client relationship.
8. Cookies, Analytics, and Third-Party Tools
We use cookies and similar technologies to support website functionality, understand how visitors use our website, and measure advertising performance.
Tools used on our website may include:
Google Analytics for website usage and performance measurement.
Google Ads, Meta/Facebook Pixel, and TikTok Pixel for advertising measurement and marketing.
Calendly for appointment scheduling.
These providers may collect information about your device and interactions according to their own privacy policies.
You can manage cookies through your browser settings and any cookie preference controls available on our website. Blocking certain cookies may affect website functionality. Where consent is required for nonessential cookies or tracking, those technologies should operate according to your consent preferences.
9. Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information. These may include encrypted connections, secure file management through Microsoft SharePoint, and access controls restricting information to authorized personnel.
No method of electronic transmission or storage is completely secure.
We retain information for as long as reasonably necessary to provide services, maintain required records, resolve disputes, and meet applicable legal and professional obligations. Communication preferences and opt-out records may be retained to honor your choices.
10. Your Choices and Privacy Requests
Subject to applicable law and our recordkeeping obligations, you may request:
Access to personal information we maintain about you.
Correction of inaccurate information.
Deletion of information we are not required to retain.
Changes to your communication preferences.
To make a request, email grace@marcanolegal.com or call 786-314-7330. We may need to verify your identity before processing your request.
You may unsubscribe from promotional emails using the unsubscribe instructions in those messages. To stop SMS messages, reply STOP.
11. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.
In providing immigration legal services, we may receive information about minors from parents, guardians, or authorized representatives. We handle that information in accordance with applicable confidentiality and privacy obligations.
If you believe a child has submitted information through our website without appropriate authorization, contact us at grace@marcanolegal.com.
12. International Data Processing
Information may be stored or processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction.
Where applicable, we use safeguards required for the processing or transfer of personal information.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The current version will be posted on our website with an updated “Last Updated” date.
14. Contact Us
For questions about this Privacy Policy, our SMS program, or your personal information, contact:
Marcano Legal LLC
Email: grace@marcanolegal.com
Phone: 786-314-7330
Website: marcanolegal.com